Leverage a BIG PCTURE approach
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Talk about the big picture, connecting your conversation to the overall outcome desired
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Draw attention to relevant patterns within the information you are communicating
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Explore past precedence and in relation the to topic being discussed
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Discuss or entertain imaginative new ideas and potential possibilities
Drive towards ENGAGEMENT with a focus on ACTIVITIES
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Maximize effectiveness through an energetic and up-tempo style
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Drive interest and engagement through creative use of media and information format
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Allow for robust group conversation where possible
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Go straight to the point, prioritizing efficiency in a task-focused approach
Present the PRACTICAL problem and talk about POTENTIAL solutions
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Talk about solutions to problems or challenges faced (Pros and Cons)
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Allow for multiple options to be presented, discussed or considered
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Allow for flexibility in timeline or delivery schedule where possible
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Explore the potential benefits of un-orthodox approaches, solutions or strategies
Emphasize PEOPLE Impacts including DEVELOPMENT opportunities
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Try to create or maintain harmony colleague relationships
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Consider the impact on people and potential effects of decisions taken
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Consider opportunities for colleague upskilling and development
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Make efforts to consider colleague views, opinions, concerns and considerations
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Conversational Examples
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Example 1:
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"Our aim is to roll out the new ‘Read for Life Initiative’ within the next two weeks. Let’s bear in mind that our goal is to not only promote better reading habits among our school aged children, but also to address the problem of adult illiteracy in our community. Yolanda, please collaborate with Trisha to draft a proposal for the hosting of weekend sessions at the local library."
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Example 2:
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"Jake your task this week will be to canvas the parent population within a three mile radius, to ascertain where the most prominent need is. Remember our focus is on improving adult literacy and promoting better reading habits among our children."