Leverage a BIG PCTURE approach
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Talk about the big picture, connecting your conversation to the overall outcome desired
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Draw attention to relevant patterns within the information you are communicating
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Explore past precedence and in relation the to topic being discussed
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Discuss or entertain imaginative new ideas and potential possibilities
Allow time for REFLECTION
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Allow ample time for the validation of information to ensure
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Prioritize information and opinion review and reassessment where necessary
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Encourage time for reflection prior to finalization or conclusion
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Provide meeting minutes, or next-steps, or concerns in written form
Present the PRACTICAL problem and talk about POTENTIAL solutions
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Talk about solutions to problems or challenges faced (Pros and Cons)
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Allow for multiple options to be presented, discussed or considered
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Allow for flexibility in timeline or delivery schedule where possible
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Explore the potential benefits of un-orthodox approaches, solutions or strategies
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Emphasize PEOPLE Impacts including DEVELOPMENT opportunities
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Try to create or maintain harmony colleague relationships
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Consider the impact on people and potential effects of decisions taken
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Consider opportunities for colleague upskilling and development
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Make efforts to consider colleague views, opinions, concerns and considerations
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Conversational Examples
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Example 1:
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"Based on the staff poll, many of our employees feel they would most benefit from Technical Skills Development training. This will ultimately facilitate the smooth transition from ‘in-office’ to ‘home office’ work."
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Example 2:
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"Victor, your presentation at our last board meeting was so impressive that we would like to ask you to spearhead the drafting of the Training Modules for our upcoming Staff Development Seminars."