Drive towards ENGAGEMENT with a focus on ACTIVITIES
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Maximize effectiveness through an energetic and up-tempo style
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Drive interest and engagement through creative use of media and information format
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Allow for robust group conversation where possible
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Go straight to the point, prioritizing efficiency in a task-focused approach
Leverage a BIG PCTURE approach
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Talk about the big picture, connecting your conversation to the overall outcome desired
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Draw attention to relevant patterns within the information you are communicating
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Explore past precedence and in relation the to topic being discussed
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Discuss or entertain imaginative new ideas and potential possibilities
Present information in a CLEAR and SEQUENTIAL manner
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Convery information chronologically (start to finish)
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Leverage a step-by-step approach to instructions, project phases or requirements
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Provide or reference any available procedural documentation
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Follow-up verbal or visual communication or with written (text) communication
Emphasize PEOPLE Impacts including DEVELOPMENT opportunities
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Try to create or maintain harmony colleague relationships
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Consider the impact on people and potential effects of decisions taken
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Consider opportunities for colleague upskilling and development
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Make efforts to consider colleague views, opinions, concerns and considerations
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Conversational Examples
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Example 1:
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"Trisha, given your aptitude for logistics and love for direct interactions with the students, your role at the Bazaar will be to man the Welcome Tent. Feel free to be creative with the set up and procedures."
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Example 2:
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"Yolanda you will be stationed at the concessionary stand. I will leave the menu board design to you as I know you are very talented in that area."