Be PRECISE and EXPLICIT with expectations
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Be as precise, specific and accurate as possible with your information or inquiry.
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Include as many details as possible within your statements or inquiries
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Clearly define roles and responsibilities of all involved
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Clearly identify benchmarks and deadlines well ahead of time
Present the PRACTICAL problem and talk about POTENTIAL solutions
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Talk about solutions to problems or challenges faced (Pros and Cons)
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Allow for multiple options to be presented, discussed or considered
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Allow for flexibility in timeline or delivery schedule where possible
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Explore the potential benefits of un-orthodox approaches, solutions or strategies
Drive towards ENGAGEMENT with a focus on ACTIVITIES
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Maximize effectiveness through an energetic and up-tempo style
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Drive interest and engagement through creative use of media and information format
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Allow for robust group conversation where possible
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Go straight to the point, prioritizing efficiency in a task-focused approach
Provide ample EVIDENCE and FACTS
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Provide facts that can be verified where possible
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Include objective evidence and corroboration of information
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Present relevant previously established precedence
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Use logic and fact–based arguments to support conclusions
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Conversational Examples
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Example 1:
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"Rachel, let’s schedule a lunch meeting at your earliest convenience; where we can also brainstorm ideas for the annual Bazaar and Toy Drive."
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Example 2:
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"Victor, as the longest serving member of the Outreach Committee, we are going to ask you to put together a PowerPoint presentation on the impact our group has had on the lives of the families we work with. Please include graphs to show a year by year comparison."