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WB03

 When communicating with WB03s

Be PRECISE and EXPLICIT with expectations
 

  • Be as precise, specific and accurate as possible with your information or inquiry.

  • Include as many details as possible within your statements or inquiries

  • Clearly define roles and responsibilities of all involved

  • Clearly identify benchmarks and deadlines well ahead of time

 

Allow time for REFLECTION

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  • Allow ample time for the validation of information to ensure 

  • Prioritize information and opinion review and reassessment where necessary

  • Encourage time for reflection prior to finalization or conclusion

  • Provide meeting minutes, or next-steps, or concerns in written form 

 

Provide ample EVIDENCE and FACTS 

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  • Provide facts that can be verified where possible

  • Include objective evidence and corroboration of information 

  • Present relevant previously established precedence

  • Use logic and fact–based arguments to support conclusions

 

Present the PRACTICAL problem and talk about POTENTIAL solutions

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  • Talk about solutions to problems or challenges faced (Pros and Cons)

  • Allow for multiple options to be presented, discussed or considered

  • Allow for flexibility in timeline or delivery schedule where possible

  • Explore the potential benefits of un-orthodox approaches, solutions or strategies

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Conversational Examples

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Example 1:

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"Rachel, per our last discussion, members of staff have proposed the inclusion of daily lunches as part of their incentive package for upcoming months. Your task this week is to review the budget for possible ways we can rearrange spending to accommodate this."

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Example 2:

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"As you all know, Jake is our team member in the field. At our next sitting, we would love to hear his ideas of practical ways we can facilitate student’s adjustment to the proposed inclusion of Indigenous History as part of the mandatory curriculum this semester."

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