Be PRECISE with ROLES, RESPONSIBILITIES and EXPECTATIONS
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Be as precise, specific and accurate as possible with your information or inquiry.
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Include as many details as possible within your statements or inquiries
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Clearly identify benchmarks and deadlines well ahead of time
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Clearly define roles and responsibilities of all involved
Present information in a CLEAR and SEQUENTIAL manner
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Convery information chronologically (start to finish)
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Leverage a step-by-step approach to instructions, project phases or requirements
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Provide or reference any available procedural documentation
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Follow-up verbal or visual communication or with written (text) communication
Drive ENGAGEMENT emphasizing TEAMWORK
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Maximize effectiveness through an energetic and up-tempo style
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Drive interest and engagement through creative use of media and information format
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Allow for robust group conversation where possible
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Go straight to the point, prioritizing efficiency in a task-focused approach
Provide ample EVIDENCE and FACTS
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Provide facts that can be verified where possible
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Include objective evidence and corroboration of information
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Present relevant previously established precedence
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Use logic and fact–based arguments to support conclusions
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Conversational Examples
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Example 1:
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"According to an article on page 6 of the May, 2020 issue of Forbes Magazine, The Federal Reserve uses the GDP growth rate to determine monetary policy in the U.S. For our follow up meeting in two weeks, I would like Sam and Terry to jointly deliver a presentation to the team, on the ways Canadian policy mirrors this."
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Example 2:
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"There was a dramatic rise in global oil prices over the weekend; and this is projected to impact fuel and processed food prices in the coming weeks. Ivan, please do a canvas of the largest supermarket chains in Ottawa and report to us next two weeks on how this price increase has impacted short term sales."