Provide ample EVIDENCE and FACTS
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Provide facts that can be verified where possible
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Include objective evidence and corroboration of information
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Present relevant previously established precedence
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Use logic and fact–based arguments to support conclusions
Leverage a BIG PCTURE approach
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Talk about the big picture, connecting your conversation to the overall outcome desired
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Draw attention to relevant patterns within the information you are communicating
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Explore past precedence and in relation the to topic being discussed
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Discuss or entertain imaginative new ideas and potential possibilities
Present the PRACTICAL problem and talk about POTENTIAL solutions
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Talk about solutions to problems or challenges faced (Pros and Cons)
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Allow for multiple options to be presented, discussed or considered
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Allow for flexibility in timeline or delivery schedule where possible
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Explore the potential benefits of un-orthodox approaches, solutions or strategies
Drive towards ENGAGEMENT with a focus on ACTIVITIES
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Maximize effectiveness through an energetic and up-tempo style
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Drive interest and engagement through creative use of media and information format
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Allow for robust group conversation where possible
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Go straight to the point, prioritizing efficiency in a task-focused approach
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Conversational Examples
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Example 1:
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"Sam we would love to hear your perspectives on suitable drop off and pick up procedures. The safety of our team is paramount; however we still want to collect as many toys as possible."
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Example 2:
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"These graphs show the gradual decline in sales over the past quarter. It is clear that we need some new innovative ideas for revenue increase. Ivan, we are thinking along the lines of broadening our social media presence as well as possibly launching a promotion/campaign of some sort. What are your thoughts?"